Privacy Policy
Information Collected
​We collect only the information necessary to deliver instructional services. This may include contact details, intake responses, scheduling information, lesson notes, and service usage data. Payment processing is handled by secure third-party providers, and we do not store full payment card information.
Use of Information
Personal information is used solely to match learners with an appropriate instructor, build and maintain a learning plan, schedule and deliver sessions, and communicate important service or account updates. Personal information is not used for unrelated purposes.
Data Sharing
Personal information is shared only with instructors, internal staff, and third-party service providers required to operate and support our services, such as payment processors, scheduling tools, video conferencing platforms, and cloud storage providers. Personal data is never sold. All parties are expected to maintain confidentiality and use the information only for authorized purposes.
Data Storage and Security
Reasonable administrative and technical safeguards are used to protect personal information. While appropriate measures are taken to secure data, no method of transmission or storage is completely secure. Personal information is retained only for as long as necessary to provide services and meet legal or operational requirements, after which it is securely deleted or anonymized.
Minors
Our services are primarily designed for adults. Instructional services may be provided to individuals under the age of 18 only with verifiable consent from a parent or legal guardian. We do not knowingly collect personal information from minors without such consent.
Data Access and Requests
Users, or parents or legal guardians acting on behalf of a minor, may request access to, correction of, or deletion of personal information, subject to applicable legal and operational requirements.